Your body weight matters.
A lighter sleeper compresses the comfort layers less and may feel a firmer surface. A heavier sleeper compresses them more, changing the balance of cushioning and support.
Luxe PersonalFit™ · Your Comfort. Personally Considered.
Because soft, medium and firm don’t feel the same to everyone. Your weight, sleeping position, previous mattress and personal preferences all influence how a mattress feels. After you order, our production specialists review your sleep profile and fine-tune your chosen mattress within its intended design.
Firmness is personal
A firmness label is only the starting point. Imagine two people choosing the same mattress in the same soft option. One weighs 60kg (9 st 6 lb). The other weighs 90kg (14 st 2 lb). They may experience its comfort and support very differently.
Same mattress. Same firmness selection. Different sleeping experiences.
A lighter sleeper compresses the comfort layers less and may feel a firmer surface. A heavier sleeper compresses them more, changing the balance of cushioning and support.
Side sleepers often want cushioning at the shoulders and hips. Back sleepers a balance. Stomach sleepers less sinking at the midsection.
Soft memory foam and a soft hybrid are both “soft” but feel different: slow and contouring against responsive.
Some people like to sink in gently. Others prefer to feel supported on top. Neither is better.
Three Luxe mattresses, three different responses under the same hand.
Your sleep history matters
Before we prepare your new mattress, we want to understand your previous one. Was it too firm? Comfortable at first but less supportive over time? Did you enjoy the deep cushioning of memory foam, or find it hard to move on? Was it too warm? Or almost perfect apart from one thing?
We don’t just ask what you want. We ask what you’ve experienced, and what you’d like to improve.
We get to know your sleep
After placing your order, you’ll receive our PersonalFit questionnaire. Our production team uses your answers to understand how you sleep, what comfort means to you and what you want to improve.
Your answers are reviewed by our production specialists before your mattress is prepared.
How PersonalFit works
Luxe PersonalFit is our tailored, semi-custom mattress service. You choose a model, size and firmness, complete a short questionnaire after ordering, and our production specialists fine-tune compatible comfort layers within that model’s design before your mattress is handcrafted to order in Yorkshire.
Select the model, size and firmness that appeals to you. Soft, medium and firm are the starting point.
After ordering you receive the PersonalFit questionnaire.
Specialists assess your answers against your chosen mattress and adjust compatible comfort layers, thicknesses or configurations. If another Luxe model would suit you better, we explain why before anything is built.
Once the specification is set, your mattress is handcrafted and delivered.
Expertly Designed. Personally Fine-Tuned.
Every Luxe mattress starts with a carefully developed construction. PersonalFit doesn’t replace that design. It lets our specialists make suitable adjustments within it.
The important difference: we don’t completely redesign every mattress, and we don’t replace a model’s defining materials to reach a different firmness.
Every mattress has its own character
Some Luxe mattresses are designed for a softer, more cushioning experience. Others prioritise firmer support or a more responsive feel. PersonalFit respects those differences.
Softer hybrid
Designed as a softer hybrid. We can fine-tune compatible layers within that design. If you want a substantially firmer feel, Nova is not the right choice.
Firmer, more supportive
Built for a firmer, more supportive character, and fine-tuned from there.
Choose the right foundation. Let us help refine the comfort.
Different sleepers. Different experiences.
Sleeper A: 60kg, side sleeper, coming from soft memory foam. Sleeper B: 90kg, back sleeper, coming from medium pocket sprung. Same selection, different compression and expectations. We consider both when reviewing each order.
A soft hybrid feels more responsive and less enveloping than soft memory foam. We explain the difference and assess suitable adjustments.
A customer likes the support but wants slightly more surface cushioning. Where the construction allows, we refine compatible comfort layers.
These are illustrative examples. Individual comfort and available adjustments vary by model.
Find your PersonalFit mattress
A balance of comfort and responsive support.
The distinctive feel of natural materials.
Traditional spring support with a range of comfort options.
Firmer models designed with supportive comfort in mind.
Breathable construction for people who sleep warm.
Contouring comfort.
Browse the full Luxe range.
Take the Sleep Lab quiz.
PersonalFit adjustments depend on the construction of your chosen model.
Behind your mattress
Your PersonalFit profile doesn’t generate an automated recommendation. Our production specialists review your answers and consider how your chosen mattress is likely to feel for you. Each mattress takes about three hours to make by hand.
Why choose PersonalFit?
| Standard online mattress | Showroom bespoke | Luxe PersonalFit™ | |
|---|---|---|---|
| Firmness chosen by label | Yes | Yes | Yes, as the starting point |
| Your weight and position reviewed | No | Yes, in store | Yes, by questionnaire |
| Previous mattress considered | No | Sometimes | Yes |
| Layers adjusted before it’s made | No | Yes | Yes, within the model’s design |
| Wrong-model check before production | No | Yes | Yes |
| Home trial | Usually | Rarely | 100 nights |
Customer experiences and questions
Rated 4.7 on Trustpilot by Luxe customers.
Luxe PersonalFit is our tailored, semi-custom mattress service. You choose a model, size and firmness, complete a short questionnaire after ordering, and our production specialists fine-tune compatible comfort layers within that model’s design before your mattress is handcrafted to order in Yorkshire.
It is a semi-custom, personalised service. We tailor the feel of your chosen Luxe mattress to your weight, sleeping position and previous mattress. It tailors the comfort, not the size.
Soft is the intended category. The sensation varies with weight, position and previous mattress, which PersonalFit considers.
Yes.
It shows the comfort you are used to and what you want to improve.
We adjust within each model’s design limits. We cannot turn one model into another.
Depending on the model: comfort-layer thickness, layer arrangement and number of selected layers.
No. Nova is a softer hybrid. For a substantially firmer feel, Luxe Ergo is the better starting point.
After placing your order.
No manufacturer can. Our aim is to select and fine-tune a suitable mattress using your answers and our production experience.
We contact you and discuss options before changing anything.
Soft, medium and firm are only the beginning. Choose the model that suits you, share your sleep preferences and let our production specialists help fine-tune your comfort.
Luxe PersonalFit™. Expertly Designed. Personally Fine-Tuned.
100-night trial · Handcrafted to order in Yorkshire · Free UK delivery