Delivered With Care
We make and hand check every base ourselves before it leaves us. Please look your bed over when it arrives. If anything is damaged, take a photo and tell us the same day on WhatsApp or SMS at 07404 978 052, or email [email protected], and we will put it right.
How to Make a Claim
For a warranty or delivery damage claim, submit it on our claims portal with your photos and order details, and our team will take it from there. If you would rather talk it through first, call us on 020 4572 5122. Full terms are on our policies page.





